Contact information
Contact Information
Last Updated: September 4, 2026
Have a question? At Weston & Grace (commercially operated by FF COMMERCE LTD), our dedicated support team is here to help with order inquiries, product sizing, delivery tracking, or return requests across the United Kingdom.
Email Support
Customer Care Email:
info@westonandgrace.com
We aim to respond to all customer inquiries within 1–2 business days. Please include your order number for faster resolution.
Service Hours (GMT/BST)
Monday – Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
Operating on United Kingdom time for our customers.
Important Return Notice
Our registered head office in Covent Garden, London is an administrative location only and CANNOT accept direct physical returns.
Please do not send items to our administrative office without prior return authorization. For return approval and forwarding instructions to our designated UK return facility in Bristol, please consult our Refund & Return Policy or contact support at info@westonandgrace.com.
Corporate Profile & Addresses
Brand Name: Weston & Grace
Parent Operating Entity: FF COMMERCE LTD
Legal Form: Private Limited Company (Ltd), United Kingdom
Companies House Registration Number: 17398899
Customer Care Email: info@westonandgrace.com (Mon–Fri, 9:00 AM – 5:00 PM GMT/BST)
Registered Administrative HQ
FF COMMERCE LTD
71–75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
(Administrative office — Not a return address)
UK Return Forwarding Hub
Weston & Grace UK Returns
122 Pen Park Road
Bristol, AVON BS10 6BP
United Kingdom
(Authorised returns only — Pre-approval required)
© 2026 Weston & Grace | Operated by FF COMMERCE LTD | All Rights Reserved